BackOps Advantage runs your calls, booking, dispatch support, and customer communication — so you can stay on the job and grow your business without the chaos.
We plug into your business and run the operations that keep customers happy and jobs moving — without adding to your payroll.
Every inbound call answered professionally — no missed leads, no voicemail black holes.
Jobs booked, calendars managed, confirmations sent — all handled without you lifting a finger.
Route coordination and crew communication so your team always knows where to be.
Follow-ups, updates, and reminders that keep your customers informed and your reviews strong.
No long onboarding, no complicated setup. We get you running in days — not months.
Quick discovery call to understand your workflow, tools, call volume, and how you like to operate.
Custom call scripts, scheduling rules, and communication templates built to match your brand.
Your back office is running. Calls answered. Jobs booked. You stay focused on the field.
As your business scales, we scale with it — no hiring, no training, no drama.
No payroll. No HR headaches. No surprises. Less than hiring a part-time employee — with better results.
All plans include a one-time $497 onboarding fee. 10% discount for annual contracts. Questions? Let’s talk.
Add any of the following to your monthly plan at any time. Month-to-month — no long-term commitment required.
Extended coverage for urgent calls outside standard hours. Ideal for emergency service businesses.
Add dedicated lines for separate service divisions, brands, or locations.
Bilingual call handling and customer communication for Spanish-speaking customers.
Monitor and respond to customer messages and inquiries on Facebook and Instagram.
Proactive outbound calls to follow up on estimates, no-shows, and past customers.
Automated follow-up sequence to drive Google and Facebook reviews from happy customers.
“I used to miss calls every day because I was on the job. BackOps changed that overnight. Now every lead gets answered and my schedule actually makes sense.”
“It’s like having an office manager without the overhead. They know my business, handle my customers right, and I don’t have to babysit anything.”
“The ROI was obvious within the first month. Fewer missed jobs, better communication, and I finally feel like my business is running instead of running me.”
Let’s talk about what BackOps Advantage can take off your plate.
Fill out the form and we’ll be in touch within one business day. Or if you’d rather just call — we’re real people and we pick up.